Company Background   For the past decade, American Protective Service has been dedicated to providing consumers, businesses, and residents with a service that will safeguard their property, valuables, families, and peace of mind.  APS is the creation of David J. Lopez.  After an extensive and rewarding career in corporate security and Private Investigation, Mr. Lopez decided to use his background and training to provide a service in an industry that he felt lacked the personal attention and commitment that his clients deserve. American Protective service has grown to become Maryland’s premiere security and private investigation agencies.

Our Commitment to Personal Attention     APS is dedicated to personalizing our services on a per client basis. We approach each client individually matching security associates and supervisory staff to their needs. APS insures continuous contact and account reviews to assure that each one of our clients receive the personal attention that they deserve.  American Protective Service recognizes the massive diversity of security requirements based on the unique conditions, characteristics, and facilities presented by each post and position.  We conduct a complete security analysis in order to implement proper procedures for your particular needs.     APS views our clients as partners in their own security projects.  As such, we recognize the importance of ongoing client input.  Our success may depend on meeting a specific concern or early identification of a potential problem.  We also strive to be customer service specialist.  Whether it is one of our officers speaking with a patron at your business or one of our staff members speaking with you about your account our goal is to ensure quality service and satisfied customers.

Keys to Providing Clients with Excellent Service   Focused Portfolio Management A single person with responsibility over areas such as account operations, quality assurance, and contract compliance. Executive-Level Accountability A senior executive committed to your account and can help formulate security program strategies. Strategic Transition and Implementation A team of experts assembled to help coordinate and support the transition based on your needs. Proactive Outreach APS does everything possible to create and foster an environment that makes employees, tenants and guests feel safe and secure including holding tenant/employee seminars and distributing safety awareness tips. Best in Class Training APS will work with you to select the training courses that best suit each security program.  We take great pride in the vastness of our training curriculum. Customized Reporting We use state-of-the-art technology and have the ability to create specially designed reports to evaluate a multitude of areas within your security program. Real Time Response Our accounts receive the highest priority extra coverage staffing for emergencies, natural disasters and labor disputes.  In case of emergency, clients have access to a call center 24 hours a day who will have information and contacts for each account. Site Security Review APS will assist in conducting site security assessments, reviewing how policies and procedures, electronics and personnel influence the customer's security program.